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Access Public Records

RTI Online Application & RTI Appeal

Ask a public authority for identifiable records and understand what to do if the reply is late or incomplete.

Turnaround: Usually 1–3 working days for drafting; ordinary statutory reply period is 30 days
Identification of the likely record-holding authority
Clear, specific requests for existing records
Review of central or state filing requirements
Tracking of statutory response periods
Professional Fee From
₹499/Usually 1–3 working days for drafting; ordinary statutory reply period is 30 days
100% Online

Central RTI applications ordinarily cost ₹10, eligible BPL applicants are exempt, and state fees and copying charges may differ.

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Written by the LawLine legal & compliance editorial teamReviewed for accuracy against official government sourcesLast updated:

Quick answer

An Indian citizen can use RTI to request existing information held by or accessible to a public authority. Identify the authority, describe the records precisely and keep proof of filing. The ordinary response period is 30 days; requests concerning life or liberty require a response within 48 hours, subject to the Act.

Also searched as: rti application · how to file rti online

Overview

What you need to know about RTI Online Application & RTI Appeal

Identify the public authority likely to hold the record and specify the documents, dates and period you need. The Right to Information Act 2005 is available to Indian citizens for access to existing information held by or under the control of public authorities, subject to statutory exemptions.

A central application ordinarily carries a ₹10 fee and the usual reply period is 30 days from receipt by the Public Information Officer, with special rules for transfers, third-party matters and other situations. Information concerning life or liberty must ordinarily be provided within 48 hours. RTI does not require an authority to create answers, give fresh legal advice or resolve your grievance.

LawLine connects users to independent Bar Council-enrolled advocates and does not itself practise law. Bar Council of India Rule 36 prohibits advocate advertising. You can file RTI yourself; professional assistance is optional and cannot guarantee disclosure of exempt or unavailable records.

Is this for you?

Who needs this and when

RTI can help you obtain recorded reasons, file notings, inspection reports, expenditure details or the status documents behind government action. It is not a substitute for a grievance complaint, appeal against a decision or request that an official create a fresh explanation. Ask for identifiable existing records and a manageable period. You do not need to state why you want the information. Only citizens have the statutory right, and disclosure remains subject to exemptions, severability and other requirements of the RTI Act.

Choose the public authority that holds the records, rather than sending the same broad request to many offices. The central RTI Online portal serves participating central public authorities; state authorities may use their own portals or physical filing procedures. A private organisation is not automatically directly covered merely because it serves customers, although information accessible to a public authority under another law may fall within RTI. If you need help with disability access, drafting or an appeal, ask the authority or Legal Services Authority.

Benefits

What you get with LawLine

  • Identification of the likely record-holding authority
  • Clear, specific requests for existing records
  • Review of central or state filing requirements
  • Tracking of statutory response periods
  • Assessment of incomplete replies and exemptions
  • Guidance on first and second appeals

Process

Step-by-step: how it works

  1. 1Identify the recordsTurn the issue into specific requests for documents or information already held.
  2. 2Prepare and submitUse the appropriate central or state route with the applicable fee or exemption.
  3. 3Track and assess the responseRecord receipt dates and review disclosure, additional charges or claimed exemptions.
  4. 4Consider an appealPrepare a timely first appeal and, if necessary, a second appeal to the competent Information Commission.

Documents required

Clear scans or phone photos are enough to get started.

  • Applicant’s name and contact address
  • Description and date range of the records sought
  • Public authority and PIO details, if known
  • Reference numbers from earlier applications or complaints
  • Application fee proof or BPL exemption evidence
  • Earlier RTI application, reply and receipt for appeals

Pricing

Cost breakdown

ItemAmountWhat it means
Optional application drafting assistance₹999 onwardsLawLine indicative professional fee; citizens may prepare and file their own applications.
Central government application fee₹10Central RTI Rules apply; state fees vary, and eligible BPL applicants are exempt with required proof.
Copies and inspectionAs prescribedCentral A4/A3 copies ordinarily cost ₹2 per page; inspection and other formats have prescribed rates.
Optional appeal drafting₹1,999 onwardsLawLine indicative professional fee; central first appeals have no filing fee, while state rules must be checked.

Central RTI applications ordinarily cost ₹10, eligible BPL applicants are exempt, and state fees and copying charges may differ.

Timeline

How long it takes

  1. Transfer to another public authority

    As soon as practicable and within 5 days where section 6(3) applies

  2. Ordinary reply or life-or-liberty response

    Ordinarily 30 days; 48 hours for life or liberty

  3. First appeal

    Normally within 30 days of the reply or expiry of the response period

  4. First appeal disposal and second appeal

    Disposal ordinarily within 30 days, extendable to 45 with reasons; second appeal normally within 90 days

Avoid delays

Common mistakes to avoid

  • Asking the public information officer to explain opinions or solve a grievance instead of requesting existing documents, recorded reasons or other identifiable information.
  • Filing a state-government request on the central portal without checking coverage, leading to avoidable rejection, return or delay while the underlying issue remains unresolved.
  • Writing an excessively broad request covering many years and departments, rather than identifying focused records that can realistically be located, inspected or supplied.
  • Assuming all information must be disclosed despite privacy, security or other statutory exemptions, without considering partial disclosure and the public-interest provisions where applicable.
  • Missing the first or second appeal deadline because no reply arrived, although silence after the applicable period can itself trigger the right to appeal.

Next steps

After it’s done: staying compliant

Keep the application, fee receipt, registration number and any postal proof. Track the applicable deadline, including any lawful additional time for transfer, third-party procedure or other statutory circumstances. If further copying charges are requested, review the calculation and instructions promptly. Under the Act, information is generally free when the public authority fails to meet the applicable time limit, subject to the statutory framework; raise the point if charges are disputed.

Compare the response with each numbered request and identify missing records, unsupported exemptions or incomplete answers. File a reasoned first appeal when appropriate, attaching the application and reply or evidence of non-response. A second appeal goes to the CIC or relevant State Information Commission. A section 18 complaint serves a different function and is not always a substitute for the appeal route to obtain information. Keep using the proper grievance process for the underlying problem.

FAQs

Frequently asked questions

How long does an RTI reply take?

Ordinarily 30 days from PIO receipt; life-or-liberty requests ordinarily require a reply within 48 hours. Transfers, submission through an APIO and third-party procedures can affect the applicable calculation.

What if I receive no reply or an incomplete answer?

A first appeal is ordinarily due within 30 days of the reply or expiry of the response period. Explain the missing records and preserve submission proof; delay may be condoned for sufficient cause.

When can I approach the Information Commission?

A second appeal ordinarily lies within 90 days from when the first appellate decision should have been made or was actually received. The competent Central or State Information Commission depends on the authority; sufficient cause may justify delayed filing.

What does it cost?

The central application fee is ordinarily ₹10, with a BPL exemption and possible copying charges. State rules differ; the indicative ₹499 assistance fee is optional and separate from government charges.

Will I need to go to court?

Not normally for an RTI application. Appeals use the statutory RTI mechanism, with attendance or remote hearings as directed; a separate court challenge may be considered only where legally appropriate.

Key takeaways

  • Ask for existing records, not a newly created explanation.
  • Choose the correct central or state public authority.
  • The ordinary reply period is 30 days.
  • BPL applicants can claim the applicable statutory fee exemption.
  • Track appeal deadlines even when no reply is received.

Official sources & government portals

This guide is general information, not legal advice for your situation. Laws and fees change; confirm with an expert before acting.

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